Contact Us     

Bradford Potter Pty Ltd

Send us your fabric & instructions and we'll create your customised flowers.
Click here to download the instruction / order form.


Online Enquiry Form     *=required

Urgent Orders
Bradford Potter Pty Ltd is located approximately 200 kilometres South of Sydney and have next day delivery service* to Sydney, Melbourne, Brisbane, Adelaide & many major regional towns.

* Orders must be received before 10.00 am the day before delivery is required, and urgent deliveries should be stated under "additional instructions" in the checkout process. Critically urgent orders should be notifed by phone, fax or return email confirmation. Items are usually sent 'Ordinary Post' by default. There may be an extra Express Post fee (usually around AU$2.00 ) for small next day deliveries.
* Custom Made Artificial Flowers take around 2 weeks unless prior arrangements are made.

Freight fees
a.  We charge freight out at what it costs us. As a guide, a small fashion order may be dispatched ordinary for AUS$7.50 or 10.50 Express or $12.50 international. A standard freight & packaging fee of AUS$7.50 will be added to your purchase at the "payment details" stage of your payment transaction, which covers most small to medium orders
b. Please nominate under the " Special Instructions " section during the payment process weather you require the goods to go ORDINARY (2 to 4 days within Australia) or EXPRESS (next day capital citys & major regional towns, 2 days other areas). Don't hesitate to use the "Special Instructions " section to communicate any thing that concerns you.  
c.  If the freight & packaging fee of AUS$7.50 is actually higher, then you will be emailed /contacted with a request to approve the correct amount
d. If the freight is actually lower than the AUS $7.50 charged this will be adjusted down on the invoice and charged accordingly
e. If you are concerned about freight costs then contact us for a freight quote.
f.  Your credit card will only be charged after the goods have been picked ready for delivery
g. Your credit card will be charged by "Bradford Potter Pty Ltd"
h. An Invoice will be sent with the goods  (Refer delivery insurance on this page)

Goods & services tax (GST)
All orders despatched within Australia are inclusive of (GST).
GST is a 10% Australian Federal tax on the value of most goods & services.
All international destination orders are tax free.

Payment methods
We accept Visa, Mastercard, American Express cards, paypal, paymate. Also Australian direct deposit, cheque & money order.
All goods & freight must be paid up before dispatch.
Due to security concerns in some countries, we may request a clear copy of the credit card front and back with a supporting signature and a statement confirming name, amount paid, order ID and date to be emailed, faxed or posted to us. We reserve our right to refuse credit card payment facilities, and any suspected fraudulant activities will be reported to crimestoppers.